1. Shipping Coverage & Scope
Jangid Electronics delivers products to customers across the length and breadth of India. We partner with India’s leading third-party logistics and courier networks (including Blue Dart, Delhivery, Xpressbees, and DHL India) to ensure safe and timely transit.
Before finalizing your order, you can check the availability of delivery services to your specific location by entering your 6-digit area PIN code on the product detail page. Certain remote locations, rural pockets, or security-restricted zones may not be eligible for Cash on Delivery (COD) services or standard delivery.
2. Estimated Delivery Timelines
We process and dispatch all orders within 24 to 48 hours of order verification (excluding Sundays and National holidays). Once dispatched, the estimated delivery timelines are as follows:
- Metro Cities: (Bengaluru, Mumbai, Delhi-NCR, Chennai, Hyderabad, Kolkata, Pune) — 2 to 4 business days.
- Tier 2 & Tier 3 Cities: (State capitals, major municipal towns) — 4 to 7 business days.
- Remote Locations & Hilly Regions: (North-East states, Jammu & Kashmir, rural areas) — 7 to 12 business days.
Note: The timelines above are estimates provided by our logistics partners. While we work diligently to meet these estimates, actual delivery dates may fluctuate slightly due to courier schedules.
3. Shipping Rates & Charges
We keep our shipping rates transparent and affordable:
- Free Shipping: All orders with a total cart value of ₹1,499 and above qualify for free standard delivery nationwide.
- Standard Shipping Fee: Orders below ₹1,499 are subject to a flat delivery charge of ₹99 (inclusive of GST). This fee will be automatically calculated and displayed during checkout.
- Cash on Delivery (COD) Fee: An additional processing fee of ₹49 may be levied on COD orders to cover payment collection processing fees.
4. Tracking Your Order
Once your package is handed over to our shipping partner, we will send a dispatch confirmation message via email and SMS. This message will contain:
- The name of the assigned logistics partner.
- A unique Waybill / Tracking Number.
- A direct tracking link to check the live transit status of your package.
You can also track your shipment status directly from the My Orders section of your Jangid Electronics account.
5. Unexpected Delivery Delays
Occasional delays in delivery can occur due to circumstances beyond our direct control. These include:
- Severe weather conditions (floods, heavy rainfall, cyclones).
- Public holidays, regional festivals, or local authority restrictions.
- Political rallies, strikes, or road blockages.
- Logistical congestion at sorting hubs during peak shopping seasons (e.g., Diwali sales).
In case of prolonged delays, our customer support team will notify you of the updated delivery schedule and coordinate with the courier partner for rapid resolution.
6. Failed Delivery Attempts & Return to Origin (RTO)
Our logistics partners will attempt to deliver your package up to three (3) times. If the delivery fails because:
- The customer is unavailable at the shipping address.
- The contact phone number is unreachable, switched off, or incorrect.
- The delivery address is incorrect, incomplete, or rejected by the resident.
The package will be returned to our warehouse as Return to Origin (RTO).
RTO Refunds: For prepaid orders returned to us due to failed delivery attempts, we will cancel the order and process a refund to your source account. Please note that we reserve the right to deduct the outward shipping fee (₹99) and return shipping costs incurred from the refund amount. For COD orders, repeated RTOs will result in the suspension of COD payment privileges on the user’s account.